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Privacy Policy

In The Mood For (“we”, “us”, “our”) runs this website and sells candles and related products online. We are committed to protecting your privacy and handling your personal data fairly and lawfully under UK data protection law.

1. Who we are

We are the data controller for the personal information collected through this website.

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2. What information we collect

We collect information when you:

  • Place an order (name, postal address, email, phone number, order details, and limited payment information via our payment provider).

  • Join our mailing list (name and email).

  • Contact us directly (any details you include in your message).

  • Use our website (IP address, device and browser information, basic analytics data).

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3. How we use your information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order or questions.

  • Send marketing emails if you have opted in (you can unsubscribe at any time).

  • Maintain, secure and improve our website.

Our legal bases include performing a contract (for your orders), complying with legal obligations, and our legitimate interests in running and improving our business.

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4. Sharing your information

We do not sell your personal data.

We share necessary information with:

  • Payment and e‑commerce providers to process your payments and orders.

  • Delivery companies to get your order to you.

  • Email and website service providers that help us operate this site and our communications.

These providers must keep your data secure and only use it for the services they provide to us.

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5. Cookies

Our website uses cookies and similar technologies to:

  • Run the site and checkout properly.

  • Collect basic analytics to understand how visitors use the site.

You can usually block or delete cookies through your browser settings, but this may affect how the site works.

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6. How long we keep your information

We keep your personal data only as long as necessary:

  • Order details are kept for up to 6 years to meet tax and accounting requirements.

  • Marketing details are kept until you unsubscribe or ask us to delete them.

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7. Your rights

You have rights over your personal data, including the right to:

  • Access the personal data we hold about you.

  • Ask us to correct inaccurate data.

  • Ask us to delete your data in certain cases.

  • Object to certain uses, including direct marketing.

  • Withdraw consent where we rely on consent.

To exercise these rights, please contact us using the details above. 

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